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Provider detail

Moore, Mercy Rossana Bayot, MD

Affiliated with Novant Health
4.80 out of 5 | 190 reviews
Endocrinology, Diabetes and Metabolism
Novant Health Endocrinology - Randolph
(704) 316-1125
Likelihood of your recommending this care provider to others
Your confidence in this care provider
Friendliness/courtesy of the care provider
Explanations the care provider gave you about your problem or condition
Concern the care provider showed for your questions or worries
Care provider's efforts to include you in decisions about your treatment
Degree to which care provider talked with you using words you could understand
Amount of time the care provider spent with you
Information the care provider gave you about medications (if any)
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.

Patient Comments 24 reviews
October 25, 2019
Dr. Moore is an amazing Doctor. What differentiates her from other doctors is that she genuinely cares about her patients! she listened to me and respected my views.My lab result came the next day and was not good. She called me herself and also had the nurse call me until they reached me. She also messaged me through MyChart . she went above the call of duty to help me and voiced her concerns and what the course of action should be. it was my first visit with her , I felt comfortable and we were laughing and she treated me like a family and friend!I really like Dr. Moore and I will not hesitate to refer her to others! Thank you so much Dr. Moore for caring and God bless you!
-Patient in CHARLOTTE, NC

October 14, 2019
I have recommended Dr. Moore to others. She is an exceptional, caring physician.

September 20, 2019
Dr. Moore, provided quality time in seeing me as a first time patient. She was very knowledgeable, and provided a good listening ear.
-Patient in CONCORD, NC

September 06, 2019
Dr Moore was very attentive to my concerns. she ordered specific blood tests based on my comments and concerns. she was reassuring about my concerns and explained several things thoroughly. She gave me options to to my treatment and made sure I understood her explanations, etc. She also has an excellent bedside manner.
-Patient in GASTONIA, NC

July 22, 2019
Dr. & nurse amazing.
-Patient in CHARLOTTE, NC

Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.

Practice locations
Novant Health Endocrinology - Randolph
(704) 316-1125

Provider video

Medical School:
University of Philippines

Michael Reese Hospital and Medical Center 1991

Michael Reese Hospital and Medical Center 1993

UCLA Medical Center Program 1995

Board Certifications:
Internal Medicine

Learn More
Gender: Female
Additional Languages Spoken: Filipino



Monday to Friday
8 a.m. to 5 p.m.